Shipping Policy

Last Updated: September 3, 2026

Thank you for shopping with us. We are committed to providing a smooth and reliable shopping experience and ensuring that your order reaches you safely and on time.

1. Order Processing

All orders are processed within 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next available business day.

Once your order has been dispatched, you will receive a shipping confirmation along with available tracking information.

2. Shipping Within Pakistan

We currently offer delivery across Pakistan.

• Standard Delivery: 3–7 business days

• Delivery times may vary depending on your location, courier service, weather conditions, public holidays, and other circumstances beyond our control.

• Orders being delivered to remote or hard-to-reach areas may require additional delivery time.

Please note that estimated delivery times are provided as a general guideline and are not guaranteed.

3. Shipping Charges

Any applicable shipping charges will be clearly displayed at checkout before you complete your purchase.

From time to time, we may offer free shipping promotions on selected products or orders. The terms of any such promotion will be clearly stated on our website.

4. Delivery Information

Please ensure that your shipping address, phone number, and other contact details are accurate and complete before placing your order.

Once an order has been dispatched, we may not be able to change the delivery address.

If the courier is unable to deliver your order because of an incorrect address, incorrect contact information, or the recipient being unavailable, additional delivery attempts or charges may apply.

5. Delayed or Lost Orders

While we make every effort to deliver your order within the estimated timeframe, unexpected delays may occur due to:

• Courier-related issues

• Severe weather conditions

• Public holidays

• High order volumes

• Operational disruptions

• Other circumstances beyond our control

If your order appears to be significantly delayed, please contact our customer support team. We will do our best to assist you in checking the status of your shipment.

6. Damaged Packages

If your package arrives damaged, opened, or appears to have been mishandled during transit, please contact us as soon as possible.

To help us investigate the issue, we may request photographs of the package, shipping label, and damaged items.

We will review your case and provide assistance in accordance with our applicable Return and Refund Policy.

7. Cash on Delivery (COD)

Cash on Delivery (COD) may be available for eligible products, orders, and locations.

If COD is available for your order, the option will be displayed during checkout.

Customers are requested to accept and receive orders that they have confirmed. Repeated refusal or failure to receive COD orders may result in restrictions on future COD purchases.

8. International Shipping

At this time, we only offer shipping within Pakistan.

International shipping is currently unavailable.

9. Contact Us

If you have any questions or concerns regarding your order, delivery, or shipping, please contact our customer support team using the contact information provided on our website.

We are always happy to assist you.

Thank you for choosing us and for shopping with us!